Terms of Service

1. Your account

You must be at least 18 years old and legally able to enter into a binding contract. You are responsible for activity under your account and for keeping your credentials and recovery phrase secure. Notify us immediately of any unauthorised use.

2. Acceptable use

• Do not upload unlawful content or content you do not have rights to.
• Do not attempt to access other accounts, reverse engineer the service, or disrupt operations.
• Comply with the laws and professional conduct rules that apply to your practice.
• Do not use Nomoaxis to send unsolicited communications or spam.

3. Your data and ownership

You retain ownership of all data you put into Nomoaxis. You grant us a limited licence to host, process, and display that data solely to provide the service and as described in the Privacy Policy and DPA.

4. Subscriptions, billing, and trial

• Plans are sold on a 14-day free trial. We authorise your card at sign-up but do not charge it until the trial ends.
• Subscriptions renew automatically each month or year in EUR until cancelled. Prices are exclusive of VAT/sales tax, which Stripe calculates at checkout based on your billing address.
• Plan and seat upgrades take effect immediately and are prorated. Downgrades take effect at the end of the current billing period.
• Payment is processed by Stripe. We never see your full card number.

5. Cancellation and refunds

You may cancel at any time from Settings → Billing; you keep access until the end of the paid period. We do not offer refunds for partial periods. EU/EEA consumers retain any statutory rights of withdrawal where applicable.

6. Service availability

The service is provided on a commercially reasonable best-effort basis. We work to keep it available but do not guarantee uninterrupted access. Scheduled maintenance will be announced where practicable.

7. Changes to the service or Terms

We may change these Terms by giving you at least 30 days' prior notice by email and/or in-app for material changes. Continued use after the effective date constitutes acceptance. If you do not accept a material change you may cancel before it takes effect and receive a prorated refund of any unused prepaid period.

8. Termination

• You may delete your account at any time from Settings → Data & privacy.
• We may suspend or terminate your access for material breach of these Terms, non-payment that remains uncured for 14 days, or if continued provision would expose us to legal liability.
• On termination we delete personal data per the Privacy Policy retention schedule.

9. Disclaimers

Nomoaxis is a productivity tool. We do not provide legal advice and we are not a law firm. The service is provided "AS IS" and "AS AVAILABLE" to the maximum extent permitted by law, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

AI-generated outputs (Nomoaxis AI, document AI assistant, support chat) are assistive only, may be inaccurate or incomplete, and do not constitute legal advice. You are solely responsible for reviewing and verifying any AI output before relying on it or acting on it.

10. Artificial intelligence features

10.1 Nature of AI-generated content. Nomoaxis includes AI-powered features ("Nomoaxis AI") that generate automated suggestions, summaries, document drafts, and recommended actions based on data entered by the user. Nomoaxis AI is an artificial intelligence system powered by Claude, developed by Anthropic PBC.

All output produced by Nomoaxis AI constitutes automated suggestions only. It does not constitute legal advice, legal opinion, or a substitute for the professional judgment of a qualified attorney. Users are solely responsible for verifying, reviewing, and approving any AI-generated content before acting upon it or using it in any legal context.

The underlying AI model powering Nomoaxis AI may be updated, replaced, or deprecated by Anthropic PBC at any time. Nomoaxis will endeavour to provide reasonable advance notice of material changes to the AI model where practicable, but cannot guarantee the consistency of AI-generated output across model versions. Continued use of Nomoaxis AI features following a model update constitutes acceptance of the updated system.

10.2 Human oversight. Nomoaxis AI is designed with mandatory human oversight. No action affecting your data (including creating deadlines, updating matter status, adding notes, or logging time) is executed automatically. Every suggested action requires explicit confirmation by the user before it is carried out. This design satisfies the human oversight requirements of Regulation (EU) 2024/1689 (EU AI Act).

10.3 Transparency. In accordance with Article 52 of Regulation (EU) 2024/1689 (EU AI Act), we disclose that:

• (a) Nomoaxis AI is an artificial intelligence system. Users are always interacting with an automated system, not a human.
• (b) Documents, correspondence, and notes drafted by Nomoaxis AI are AI-generated. They must be reviewed and approved by a qualified attorney before use in any legal proceeding or communication.
• (c) Nomoaxis AI does not have access to external legal databases, court records, or real-time legal information. It reasons solely on the basis of data entered into the Nomoaxis platform by the user.

10.4 Limitations and prohibited uses. Nomoaxis AI:

• (a) Does not provide legal advice or interpret applicable law.
• (b) Does not have knowledge of jurisdiction-specific procedural rules unless explicitly provided by the user.
• (c) May produce inaccurate, incomplete, or outdated suggestions.
• (d) Is not a substitute for professional legal judgment.
• (e) Should not be relied upon as the sole basis for any legal decision or action.
• (f) Use of Nomoaxis AI is subject to Anthropic PBC's Acceptable Use Policy (available at https://www.anthropic.com/legal/aup), as updated from time to time. By using Nomoaxis AI features, you agree to comply with Anthropic's Acceptable Use Policy in addition to these Terms. Nomoaxis reserves the right to suspend or terminate access to AI features immediately where a user's conduct would constitute a violation of Anthropic's Acceptable Use Policy.
• (g) Users may not submit inputs to Nomoaxis AI that are designed or intended to: (i) manipulate, override, or circumvent the AI system's intended functionality or safety constraints; (ii) extract information about other users or matters; (iii) cause the AI system to produce output that violates these Terms or applicable law; or (iv) interfere with the integrity or security of the Nomoaxis platform. This prohibition includes, without limitation, prompt injection attacks, jailbreaking techniques, and the submission of documents containing embedded adversarial instructions.

10.5 Data processing for AI features. When you use Nomoaxis AI features, matter and client metadata is processed in-flight by Anthropic PBC's infrastructure to generate responses. This data is not stored in plaintext by Nomoaxis beyond the duration of the session. Anthropic retains technical API logs for up to 7 days for security and abuse prevention, after which they are automatically deleted. Prompt and response content is not retained by Anthropic beyond the duration of the API request. Anthropic processes data as a sub-processor under a Data Processing Agreement compliant with Regulation (EU) 2016/679 (GDPR) and incorporating Standard Contractual Clauses for transfers to the United States.

For full details on AI data processing, refer to our Privacy Policy and Data Processing Agreement.

10.6 AI usage limits. AI features are subject to monthly token-based usage limits that vary by subscription plan. Usage limits are calculated per seat and reset on your billing cycle anniversary date. Unused tokens do not carry forward. Current limits are published on our pricing page.

10.7 No warranty for AI output. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NOMOAXIS PROVIDES AI-GENERATED CONTENT "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF ACCURACY, COMPLETENESS, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NOMOAXIS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM RELIANCE ON AI-GENERATED CONTENT WITHOUT INDEPENDENT VERIFICATION BY A QUALIFIED LEGAL PROFESSIONAL.

10.8 AI feature availability. Nomoaxis AI features are dependent on the availability of Anthropic PBC's API infrastructure. Nomoaxis does not control Anthropic's systems and cannot guarantee the continuous or uninterrupted availability of AI features. Periods of unavailability attributable to Anthropic's infrastructure, maintenance, model deprecation, or applicable rate limits shall not constitute a breach of these Terms or entitle the user to any refund or service credit, except where such unavailability materially and persistently impairs the core functionality of the subscribed plan. Nomoaxis will endeavour to provide notice of anticipated AI feature downtime where Anthropic provides such notice to Nomoaxis in advance.

10.9 Support chat. The Nomoaxis support chat is powered by Google Gemini (gemini-3-flash-preview) via Lovable Cloud's AI Gateway. When you use the support chat, your messages and technical metadata (current URL, user-agent, locale, app version, pseudonymous workspace identifier, and user role) are sent to Lovable's AI Gateway and Google's infrastructure to generate a response. No matter data, client names, documents, or encrypted workspace content is transmitted. Google processes this data under its Paid Services Data Processing Terms and does not use it to improve its products. Support chat responses are assistive only and do not constitute legal advice.

11. AI Legal Research via Web Search

11.1 Feature Description. The Nomoaxis AI Assistant includes a web search capability ("Web Search") for legal research. It activates automatically when your query relates to case law, legislation, official gazettes, or recent legal developments.

11.2 How It Works. When Web Search is active:

• The system auto-generates an anonymized search query from your question's context.
• Search queries do not include client names, matter numbers, or identifying information.
• The search runs via Anthropic PBC and Brave Software Inc. as sub-processor (see DPA).
• Results appear with citations linking to their sources.

11.3 User Obligations.

• Avoid including client names or confidential matter details in queries about case law or legislation.
• Verify results against authoritative legal sources before use in court filings or legal documents.
• This feature does not replace research in official legal databases (e.g. NOMOS, Westlaw, EUR-Lex).

11.4 Disclaimer.

• Web search results are for informational purposes only and do not constitute legal advice.
• Results may not reflect the most recent legislative changes.
• You remain solely responsible for verifying and applying any retrieved information, consistent with your professional judgment as a legal practitioner.

12. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or exemplary damages, or for loss of profits, revenue, goodwill, or data. Our aggregate liability arising out of or relating to these Terms or the service is limited to the fees you paid to Nomoaxis in the twelve (12) months immediately preceding the event giving rise to the claim. Nothing in these Terms limits liability for fraud, gross negligence, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot be limited under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Nomoaxis, its affiliates, and their officers, employees, and agents from and against any third-party claims, damages, and reasonable legal fees arising out of (a) content or data you upload, (b) your use of the service in violation of these Terms or applicable law, or (c) breach of your professional or fiduciary obligations to your own clients.

14. Governing law and dispute resolution

These Terms are governed by the laws of the Hellenic Republic, without regard to its conflict-of-laws rules. The courts of Athens, Greece have exclusive jurisdiction over any dispute, claim, or controversy arising out of or in connection with these Terms, except that either party may seek injunctive relief in any competent court to protect its intellectual property rights. Consumers retain the protection of mandatory provisions of their country of habitual residence.

15. Miscellaneous

These Terms, the Privacy Policy, and the DPA constitute the entire agreement between you and Nomoaxis. If any provision is held unenforceable, the remainder remains in effect. Our failure to enforce a right is not a waiver of it. You may not assign these Terms without our consent; we may assign them as part of a merger, acquisition, or sale of substantially all assets.

16. Contact

Email: [contact@nomoaxis.com](mailto:contact@nomoaxis.com).